We ship orders all over Ukraine using services convenient for you:
• Nova Poshta (to a branch, post office or by courier to the address). • Ukrposhta (to the branch). • Pick-up - you can also pick up your order in person and free of charge directly at our clinic in Ivano-Frankivsk. The delivery schedule is agreed upon after placing the order.
How fast do you ship orders?
We want you to be able to start your recovery as soon as possible. Orders are placed and shipped daily. Your parcel is usually handed over to the carrier within 1-2 business days of confirmation (up to 3 business days for Ukrposhta shipments).
How can I pay for my order?
Choose the most convenient payment option for you: • Online payment on the website (secure payment by Visa/Mastercard). • Transfer by bank details (IBAN) via your mobile banking. • Payment upon receipt (cash on delivery at a post office). • By cash or card when picking up from the clinic.
Can I return or exchange the purchased goods?
We guarantee the high quality of our products. Good quality products (e.g. accessories) can be returned or exchanged within 14 days of purchase if they are in their original condition and packaging.
Important: According to Ukrainian law, cosmetics (including shower foams), perfumes and cosmetics, and sanitary products of good quality cannot be returned or exchanged.
